Welcome to our FAQ page. Click the question to find the answer.
Unless you deal only in cash, all business will have at some point past due account receivables, or "Collection Accounts"! It is a proven fact that on average, a business will spend 50% more in man-hours and other expenditures (mail, phone calls, lost productivity time) to collect an account As a Full Service Collection Agency, Southern Financial Systems is equipped to handle your accounts in an efficient, cost effective manor. Also we work on a contingency basis, so we don't get paid until you get paid! This frees your business to continue working without losing time to past due collections.
Just fill in the information on the feedback form below and our office will get you all the information you need. We are always available to answer questions and provide assistance (during normal business hours).
Just identify which accounts you wish to turn over, verify the correct balances and have the proof of the bill available. You may want to set parameters on the accounts you turn over (i.e., Age of account, Time since last payment) to make your listings easier to track.
Accounts can be turned over several different ways:
Electronic transfer (SSL Secure file Upload)
All means are available, with electronic transfer being the fastest. We can set up a file transfer right to a secure location on our site and load the accounts right into our system. All transfers are handled by our MIS department (email@example.com), who can assist you with any questions.
We require all the basic information on each account you turn over: Name, Address, Phone numbers, Account balances, Date of service, are the minimum required. Normally all this information is available on a credit application, initial intake sheet, or off the initial invoice. Any information you may have will be helpful.
You can access your account information thru our website, where we can set you up with a password to have access to several reports, including many customized reports that you can request from our MIS department (firstname.lastname@example.org).
SFS works on a contingency basis. Rates are normally a percentage of what we collect for you. The percentage is based on type and age of accounts, number of accounts turned over, and frequency of listing, on our dishonored check collection we retain the return handling fee and return 100% of the face value of the check to you when collected. Please contact our office with the informarion at the bottom of this page for further information.
SFS collects medical bills, retail/contract accounts, past due fines, property management accounts, dishonored checks, Credit card, Bank, and subrogation accounts. Size of the account is not an issue with SFS. Accounts assigned for collections should be within the statute for litigation and credit reporting. Contact our office with the informarion at the bottom of this page for more information on your stats.
Clients are paid monthly for accounts collected. All monies are held in a trust account and the statement period runs from the first to the end of the month. All client checks are mailed by the tenth of the month following collection with a detailed statement.
If you have a question that you don't see here, please feel free to contact us via the information below and we will answer any questions that you may have.